Consumer Protection Desk
Complaints & Formal Resolution
We hold all listed trade professionals to rigorous standards. If you experienced pricing pressure, incomplete work, or unverified conduct, report it here for immediate investigation.
Our Resolution Service Level Agreement (SLA)
We acknowledge all formal complaints within 1 business day and complete initial investigations within 5 business days. Credible complaints result in pro suspension or permanent removal from our platform.
Direct Complaint Channels
Mail / Physical Address
Registered Headquarters
100 Wilshire Blvd, Suite 700
Santa Monica, CA 90401
Submit a Formal Complaint
Provide details regarding the issue. Your report will be logged and handled confidentially.